Learners should have completed the Unified Communications System Engineer
(UCSE) and Cisco IP Telephony (CIPT) courses and understand the product
installation and configuration procedures for deploying those solutions.
Microsoft skills in Active Directory, SQL, Exchange and Windows 2000 and
Windows 2003 are also recommended.
Course content
Cisco Unity Design and Networking (CUDN) is an advanced
course focusing on the Active Directory, messaging, and phone switch components that form
the basis of the Cisco Unity design solution. Repeatable design methodology is covered
extensively, providing candidates with the tools and practices to create sustainable
design solutions tailored to specific customer needs. Techniques for designing Unity solutions that
interoperate with legacy voicemail systems, and design conventions for designing a large voicemail-only
solution are provided. Rules for four key deployment models are covered in detail, including centralized
call processing with centralized messaging (CCP-CM), distributed messaging (CCP-DM), distributed
call processing with centralized messaging (DCP-CM), and distributed call processing with distributed messaging (DCP-DM).
Course Objectives
After completing this course the student should be able to:
Explain the impact of different messaging environments (Domino/MS) upon a Unity design.
Design a large voicemail solution.
Integrate Unity with legacy voicemail systems in the network.
Explain approved Cisco Unity deployment models.
Apply a repeatable design methodology.
Design solutions that meet specific customer needs.
Design solutions that interoperate with legacy voicemail systems.
Course Outline
Design a Unity Solution
Determine Presales Requirements
Preliminary Design and Budget
Plan
Final Design Phase
Infrastructure Components Affecting Unity Design
Database and Directory Components
Directory with Exchange 5.5
Directory with Windows 2000
Directory with Lotus Domino
How Unity Interacts With Directories
The Mailstore with Exchange 5.5
The Mailstore with Exchange 2000
Coexistence of Exchange 5.5 and Exchange 2000
The Mailstore with Domino
Auxiliary Components
Large-Scale, Voicemail-Only Systems
Infrastructure Considerations
Capacity Planning Considerations
Deployment Considerations
Cisco Unity Deployment Models
Deployment Models
Common Dial Plan Issues
Common Bandwidth Provisioning Issues
Common Branch Offices Voice Mail Issues
Centralized Messaging Design Rules
Distributed Messaging Design Rules
Voicemail Interoperability
Unity Bridge and Avaya Interoperability
Unity Bridge and Avaya Design Guidelines
Implementing Unity Bridge
Nortel Products and VPIM v2
Designing VPIM Solutions
Implementing VPIM
Who Should Attend
Channel Partners/Resellers and Customers responsible for Unity solutions.