|
Cisco Unified Communications Manager 6.1 Administration |
|
Продолжительность курса |
| 3 дня.
|
| Требования к подготовке слушателей |
The CMA course is highly recommended to all individuals who administrate, configure and maintain a Cisco Unified Communications Manager solution.
- A working knowledge of LANs
- Knowledge of traditional public switched telephone network (PSTN) operations and voice fundamentals
- No Cisco Unified Communications Manager knowledge necessary
|
| Цель курса |
| This course, Cisco Unified Communications Manager 6.1 Administration (CMA) v1.0, describes the Cisco Unified Communications Manager architecture and functionality, and more important the configuration of the system, phones and features. The course is heavily lab based and the lab tasks are brought to the participants in form of feature requests or user complaints from real world customers. These trouble tickets or user needs have to be configured to increase the satisfaction level and productivity.
|
Upon finishing this course, you will be able to:
- Configure Cisco Unified Communications Manager
- Configure On-Net Calling
- Configure Off-Net Calling
- Configure Media Resources, Features, and Applications
|
| Программа курса |
Module 1 – Configure Cisco Unified Communications Manager
|
- Explaining Key Features and Architecture of Cisco Unified Communications Manager
- Explaining Cisco Unified Communications Manager Deployment and Redundancy Options
- Managing Services and Initial Configuration of Cisco Unified Communications Manager
- Managing User Accounts in Cisco Unified Communications Manager
|
Module 2 – Configure On-Net Calling
|
- Explaining Endpoints in Cisco Unified Communications Manager
- Explaining Cisco Catalyst Switches for Endpoints
- Configuring IP Phones manually, automatically or in bulk mode
|
Module 3 – Configure Off-Net Calling
|
- Explaining MGCP and H.323 Gateways in Cisco Unified Communications Manager
- Explaining Cisco Unified Communications Manager Call Routing Components
- Configuring Cisco Unified Communications Manager Digit Manipulation
- Configuring and maintaining Calling Privileges in Cisco Unified Communications Manager
- Configuring Call Coverage in Cisco Unified Communications Manager
|
Module 4 – Configure Media Resources, Features, and Applications
|
- Configuring Media Resources
- Configuring Cisco Unified Communications Manager User Features
- Configuring Presence-Enabled Speed Dials and Lists
- Configuring Cisco Unified Video Advantage
- Configuring Extension Mobility
- Configuring Cisco Unified Mobility
- Configuring Cisco Unified Communications Manager Assistant functionality
|
| Целевая аудитория |
|
The audience for this course is an IT administrator of a medium- to large-sized business that will be supporting Cisco Unified Communications Manager.
|